FAQ
DELIVERY
You can choose regular Post package or home delivery
Regular Post package is 4,90€. and home delivery 9,90€.
Our delivery time is 3-5 working days.
We operate just as a webshop at the moment, so unfortunately it is not possible to pick up the delivery from the warehouse.
You will get a SMS message, when the package has arrived to Post.
Yes, we will send you a tracking code via email and you can track your order from Post website.
If you notice right away that the package is damaged, please inform the Post customer service immediately. We also ask you to contact our customer service.
PRODUCTS
If you can’t find the item you are looking for, you can contact our customer service info (at) hedbergstore.com and ask for it’s availability.
If you receive a wrong item, it’s size is wrong or it doesn’t meet up with your standards, you can change the product to other product without charges. The product you want to change must be unused and vendible. When returning the product, please include your contact details, order number and all necessary information for us to deliver the new product to you. For more information, please contact our customer service.
PAYMENT
With Klarna Checkout you can choose between following payment methods: invoice, part payment, cards or bank payments.
MISC
Please send us an email to info (at) hedbergstore.com. Our operating hours are mon-fri 10-18.
Contact us info (at) hedbergstore.com
CONTACT US
HEDBERG store
Hedberg Entertainment Oy
info@hedbergstore.com
020 7705 202
Lauttasaarentie 40
00200 Helsinki